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What we do

Four kinds of support, one team who knows you.

Hope Harbour is approved to deliver in-home support, social and community participation, supported accommodation and respite across Melbourne. Most people start with one and add another as life changes.

Make a referral Call 0414 851 688
A man using a wheelchair preparing food at a kitchen bench with a support worker.

01  /  In your home

In-home support

Personal care, cooking, cleaning, medication prompts and getting ready for the day, plus building the skills to do more of it yourself. Two hours a week through to 24/7.

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Two people on a garden path, one using a wheelchair, both smiling.

02  /  Out and about

Social & community participation

The gym, the footy, TAFE, a coffee with a mate, a weekend market. One-to-one or in a small group, with travel training if getting there independently is the goal.

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A group of housemates talking and laughing together on a couch.

03  /  Somewhere to live

Supported accommodation

Supported Independent Living in a shared home, with staff on hand for as much or as little as you need. Housemates matched on compatibility, not on who has a spare bed.

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A young woman with Down syndrome resting on a bench in a lush garden.

04  /  A break

Respite & short stays

Short Term and Medium Term Accommodation. A night, a weekend or a few weeks. A real holiday for the person staying and a genuine rest for the family at home.

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Not sure which one

You do not have to know the right name for it.

Nobody should need to learn NDIS vocabulary before they can ask for help.

Tell us what an ordinary hard week looks like. What you cannot get done, where you get stuck, what you have stopped doing because it became too much. We will translate that into support types and plan line items, and tell you what your funding will realistically stretch to.

If the answer is a different provider, or a support coordinator, or an allied health assessment before anything else, we will tell you that instead. We would rather be useful than signed up.

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How our supports fit together

A fairly typical combination looks like this.

  1. Weekday mornings

    In-home support for personal care and breakfast, four days a week.

  2. Two afternoons

    Community participation. Gym on Tuesday, a TAFE course on Thursday.

  3. One weekend a month

    Short Term Accommodation, so the family gets a predictable break.

Same provider, same coordinator, one set of paperwork, and workers who already know the routine.

Ready when you are

Let's work out what good support looks like for you.

No obligation, no sales pitch, and no charge for the conversation. If we are not the right provider we will say so.

Make a referral Call 0414 851 688